With a comprehensive, up-to-date view of all work progress, Coopservice is now able to promptly respond to the needs expressed by its clients. Both its management team and its customers have access to project summary dashboards on demand, with the ability to drill into supporting detailed reports and analysis views. Hitachi Vantara’s Pentaho has flexible architecture and compatibility with leading market products that minimized the technical implementation time and provided Coopservice the reporting capabilities its clients desired quickly and effectively. Pentaho’s commercial open source solution allowed operational cost management of the entire project. Most importantly, Coopservice now has a business intelligence solution that enhances the value and service provided to its clients and creates a competitive advantage for the organization.