Challenge: Give users the ability to run and analyze their own reports, freeing IT to work on other tasks.
Solution: Pentaho Data Integration and Pentaho Business Analytics automate data processing and improve access to data.
Increases customer acquisition.
Allows IT to spend less time on creating reports for users.
Improves customer experience and satisfaction.
Offers enterprise-level software analytics.
Inspirus is a leader in the employee engagement and recognition industry, and focuses on strong customer relationships.
The Challenge: Engage End Users in Creating Their Own Reports
Inspirus is an employee engagement software company that has been active in the employee recognition industry for over 100 years. Their goal is to build strong customer relationships while delivering some unique solutions in the human capital management (HCM) space.
The company sought to empower end users and enable them to run their own reports and analysis. This would lower IT overhead and dependence on a home-grown solution. Furthermore, Inspirus wanted to implement a low-cost solution that could bring in new data volumes and types.
With data and refined analytics you can present trends in behavior in an unobjectionable way.
– Tim Hough, Vice President of Solutions, Inspirus
The Solution: Pentaho Business Analytics, Pentaho Data Integration
Hitachi Vantara’s Pentaho Data Integration software is now used for Inspirus’ ETL processes. Hitachi Vantara’s Pentaho Business Analytics, used specifically for dashboards and reports, provides customer behavior analysis for more in-depth business insights. Inspirus was able to embed Hitachi Vantara’s Pentaho software into an existing platform for self-service analytics.
Inspirus chose Hitachi Vantara’s Pentaho software suite for a variety of reasons. They appreciated that Pentaho is a scalable solution that can grow with analytics and new technologies. The embedded capabilities helped retain the company’s product feel and familiarity. Finally, the low total cost of ownership with high functionality helped to distinguish Pentaho from other solutions.
The Outcome: High Functionality at Low Cost
Inspirus sought to improve enterprise software analytics offering for their users. This solution allowed an increase in customer acquisition and improved customer satisfaction, while freeing up resources from manual scripting and data cleansing. The solution can grow with analytics needs and new technology. Additionally, embedded capabilities retain product feel and familiarity. This was an ideal situation because of the low total cost of ownership and high functionality.