ACW Services and Hitachi Data Systems Bring New Cloud Energy to Hong Kong Businesses of All Sizes

Cloud Service360 Enables Companies to Enjoy. On-demand, Secured, Scalable and Cost-effective Cloud Services

Hong Kong – May 6, 2011 – ACW Services (HK) Limited, a subsidiary of ACW Group and professional IT services provider in the Asia-Pacific region and Hitachi Data Systems, a wholly owned subsidiary of Hitachi, Ltd. (NYSE: HIT), today announced a new partnership to offer Cloud Service360 – a cloud-based IT service that turns companies of all sizes into heavyweight contenders with an affordable subscription to powerful IT capabilities.

Delivered by ACW Services and supported by Hitachi Data Systems, Cloud Service360 is an integrated cloud-based infrastructure as a service (IaaS) and software as a service (SaaS) that offers companies total scalability, flexibility and customizability, allowing them to grow and shrink functionality and capacity to meet the ever-changing demands of their businesses.

Cloud Service360 is a highly scalable infrastructure as a service (IaaS) that provides packages for customers to enjoy cost-effective cloud service. Customers can simply pick and choose their own packages based on an evaluation of their business needs. Moreover, Cloud Service360 builds on a best of breed architecture that provides subscribers with state-of-the-art technology, a team of data management experts and industry standard IT processes.
Additionally, in partnership with various software solutions providers, Cloud Service360 offers SaaS for a cost-effective platform for businesses of all sizes that are looking to develop or expand their cloud initiatives. This joint solution caters to both the IT service and business needs of customers.

“With the storage infrastructure supported by Hitachi Data Systems, Cloud Service360 provides a comprehensive and competitive portfolio of cloud services to customers,” said Andy Lau, Managing Director, ACW Services. “Cloud Service360 empowers enterprises’ existing storage infrastructure with cloud functionality. The utilization of existing infrastructure essentially allows enterprises to evolve to a cloud environment at their own pace and tailor-make solutions with reduced levels of associated risk. With our robust offering, we are now poised to be the prime choice for enterprises looking to move to cloud environments.”

“Our partnership with ACW Services enables enterprises to enjoy scalable, reliable cloud services,” said Andrew Sampson, General Manager, Hong Kong and Macau, Hitachi Data Systems, “We share the same vision with ACW Services, a leader in helping enterprises to build cloud-ready environments. With over 20 years of experience in the storage industry, our unique approach delivers a dynamic cloud environment that virtualizes all existing storage resources into a single, agile service-oriented infrastructure, reducing storage costs, mitigating risk and making management easier in the face of changing demands.”

Cloud Service360 brings competitive services to customers through: Solutions, People, and Process:

  • Solutions – a highly secured cloud with a fully isolated environment of servers and storage provides flexibility for customers to design their host access.
  • People – managed and supported by a team of experts, provides customers a decade of experience and all-round professionalism in enterprise-class data centre management.
  • Process – offers industry-standard Information Technology Infrastructure Library (ITIL) certification, and, together with ITIL compliance helpdesk support, provides a systematic and reliable management process to customers.


The ability of Cloud Service360 to tailor solutions to individual company needs significantly reduces inefficiencies. By adopting a single, virtual pool of storage with a host of key cloud attributes that can be provisioned for all types of IT services on demand, businesses no longer need to invest in storage capacities that exceed their computing usage. Furthermore, Cloud Service360 also eliminates the problem of overbuying servers and enables enterprise customers to choose the best possible technologies to address their challenges at their desired pace and according to their budget resources.

Software-as-a-Service Highlights:

  • Business Intelligence (BI) – To make analyzing business data simple, Cloud Service360 allows customers to access a full view of business information from anywhere, anytime. Easy information access enables customers to make better and faster decisions. This provides customers with a comprehensive BI service on a cloud-based analytics platform, which increases productivity without significantly increasing costs.
  • Document Management System – Unlike an on-premise document management solution, this state-of-the-art on-demand cloud based document management solution (DMS) is versatile and scalable. With high scalability, this service can support 10 to 6,000 users, and is able to shorten the return on investment period to less than six months. Speed of search and retrieval is improved; documents can be created collaboratively with internal employees or external partners. More efficient document management and collaboration help enterprises to stay competitive.
  • Email Management – Unlike traditional email systems, this service is an innovative web application that features email, contacts, calendar, documents, file sharing, tasks, social media, plus synchronization to other desktops and devices such as Blackberry and iPhone. It provides enterprise-class cloud-based messaging and collaboration to customers.
  • Virtual Desktop Management – An ideal alternative to an on-premise VDI solution that provides a superior end-user desktop experience over any network. Virtual desktop users can instantly access their personalized desktops, including data, applications and settings from anywhere. This service simplifies and centralizes desktop management, reducing overall desktop costs by 50 percent.


About ACW Services
Nowadays, the challenge of getting IT foundation of a company right often ends in a diverse information system that is fragmented, difficult to manage, unreliable and inflexible. With over 20 years dedicated experience in delivering generic to enterprise IT solutions, at ACW Services, our specialists understand how to make IT systems work for you. Through our consultative approach, we provide advice, all backed by our professional people, processes and technologies. Our framework of services is designed to transform the way you manage IT. Whether you are seeking data security advice about your infrastructure, data storage management or cloud-based technology projects, we can provide as much as you need to create your own information system excellence.

About Hitachi Data Systems
Hitachi Data Systems provides best-in-class information technologies, services and solutions that deliver compelling customer ROI, unmatched return on assets (ROA) and demonstrable business impact. With a vision that IT must be virtualized, automated, cloud-ready and sustainable, Hitachi Data Systems offers solutions that improve IT costs and agility. With more than 4,500 employees worldwide, Hitachi Data Systems does business in more than 100 countries and regions. Hitachi Data Systems products, services and solutions are trusted by the world’s leading enterprises, including more than 70 percent of the Fortune 100 and more than 80 percent of the Fortune Global 100. Hitachi Data Systems believes that data drives our world – and information is the new currency. To learn more, visit: www.hds.com.

About Hitachi, Ltd.
Hitachi, Ltd., (NYSE: HIT / TSE: 6501), headquartered in Tokyo, Japan, is a leading global electronics company with approximately 360,000 employees worldwide. Fiscal 2009 (ended March 31, 2010) consolidated revenues totaled 8,968 billion yen (US$96.4 billion). Hitachi will focus more than ever on the Social Innovation Business, which includes information and telecommunication systems, power systems, environmental, industrial and transportation systems, and social and urban systems, as well as the sophisticated materials and key devices that support them. For more information on Hitachi, please visit the company's website at www.hitachi.com.

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