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Digital Transformation in the Financial Industry - Forbes Insights

Go through Forbes Insights to know five steps to digital transformation in the financial industry. The financial industry measures its progress in DX by how well it serves its customers, with customer acquisition and engagement.,The financial services industry brief, “Digital Transformation in the Financial Services Industry: Focus on the Customer,” is based on the analysis of a global survey of 573 top executives about digital transformation, which included 77 executives from the financial services industry. Analysis of results from the financial services industry reveals that financial executives are planning to make significant investments in digital transformation (94% of banking executives plan to increase their digital transformation budgets in the next two years.) Additionally, digital transformation in the financial services industry will revolve around the customer more than in other industries.

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