Customer Intelligence

Build your business advantage today by engaging your customers with finely tuned offers and actions based on AI insights.

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Customer Insights Yield Real Impacts

Realize game-changing benefits by using analytics to uncover customer preferences, next likely actions and buying patterns that inform successful campaigns.

Up to 5% increased share of wallet.
Achieved through data-driven cross-sell promotions.
Up to 20% Improved customer response rates.
Achieved with deep customer insights and Next Best Action (NBA) analytics.
Up to 15% Reduced attrition rates
Achieved with behavioral analytics and a 360 degree view of customer actions.

Customer Intelligence – Your Competitive Advantage

We can help you harness the power of data and analytics to reveal insights about your customers and grow your business.

A 360-degree, enterprise-wide view of customers. A 360-degree, enterprise-wide view of customers.

A 360-degree, enterprise-wide view of customers.

Promotion decisions informed by buying insights. Promotion decisions informed by buying insights.

Promotion decisions informed by buying insights.

Improved loyalty and reduced churn. Improved loyalty and reduced churn.

Improved loyalty and reduced churn.

Demand pricing informed from behavioral analytics. Demand pricing informed from behavioral analytics.

Demand pricing informed from behavioral analytics.

Share of wallet growth with personalized offers. Share of wallet growth with personalized offers.

Share of wallet growth with personalized offers.

Excellent support experiences using customer insights. Excellent support experiences using customer insights.

Excellent support experiences using customer insights.

Strengthen Your Customer Connections

Our experts can help you understand your customers, create compelling offers and create long-term relationships with data modernization and analytic solutions.

Customer Intelligence Solutions

Customer Intelligence Solutions

Gain deep customer insights, drive new sales and grow share of wallet.

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Achieve a competitive advantage by understanding exactly what your customers want with personalized offers and service actions.

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Assets to Explore

Customer Stories

Our customers are experiencing real business benefits every day with Hitachi AI Solutions. We applaud their success.

Resources

Data and AI Maturity Assessment

Hitachi professionals would welcome the opportunity to evaluate your data environment, explore business case possibilities and accelerate your AI-driven success.

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