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Customer Insights

Align your strategic priorities with today’s digital-centric customer to empower your business to generate personalized recommendations, prevent churn and maximize lifetime customer value.

DATA INTEGRATION AND ANALYTICS

Improve Customer Acquisition and Engagement With Analytics

Use Emerging Big Data Technologies to Turn Data into Value

One Source for Customer Insights Without Compromising Security

Monetize Data-Driven Customer Insights

GAIN A COMPETITIVE EDGE AND PROVIDE TANGIBLE VALUE TO CUSTOMERS

  • Permissioned users gain real-time access to useful insights
  • Engage customers in the most effective way at each stage of their journey
  • Free IT teams and developers from performing data-analysis tasks
  • Maximize the Value of Your Customer Data

    Proactively address customer needs, improve the customer experience and identify opportunities.

    READ THE DATASHEET

READ CUSTOMER STORIES FOR Customer Insights

Previously, our data analysts always had to wait two days before new business figures became available in our data warehouse. With the Hitachi solution, we reduced this to one day. This enabled faster data analysis, helping us to make better decisions and respond more quickly to market trends.

– Balázs Gáti, head of server and storage, K&H Bank

The regulatory landscape is constantly shifting. The HCP solution enables compliance investigations to be completed rapidly and securely, across global business units. Most importantly, HCP gives Rabobank control of its data, with a flexible, comprehensive solution and the ability to meet future compliance needs.

– Walter Hendriks, change manager for Global Compliance at Rabobank

We use Pentaho business analytics tool, which has been really great because it solves multitenant problems and all of the security issues associated with it.

– Andrew Robbins, president at Paytronix

Financial Services
Financial Services
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Community

Blog, Rich Vining
EU GDPR Weekly News Digest

The European Union's General Data Protection Regulation (GDPR) goes into effect on 25 May 2018 and will affect every organization, anywhere in the world, that collects, processes or retains any...

Blog, Matthew Hardman
Foster Innovation Through Data-Driven Insights

Digital transformation is happening. And it’s happening fast. In fact, IDC1 predicts that in the next three to four years, digital transformation will do more than change the way enterprises...

Resources

Five Steps to Financial Services Customer Centricity
Learn five key steps to delivering continuous financial data access.
The Digital Nexus in Banking
Explore how banking executives are using innovative technologies to ensure a successful regulatory compliance strategy.
Next-Generation Customer 360 and Data Hubs
Learn how to employ data analytics to glean insights from often disparate customer data sources, such as data hubs.
Raiffeisenbank Cuts Data Warehouse Costs With Hitachi
Learn how this bank cut data warehouse costs by two-thirds, acquired data twice as fast and accelerated data analysis.
Capitalize on the Value of Bank Data
Learn how to drive customer engagement and realize operational efficiencies with advanced analytics.

You’re in the Right Place!

Hitachi Data Systems, Pentaho and Hitachi Insight Group have merged into one company: Hitachi Vantara.

The result? More data-driven solutions and innovation from the partner you can trust.