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Customer Insights

Align your strategic priorities with today’s digital-centric customer to empower your business to generate personalized recommendations, prevent churn and maximize lifetime customer value.

DATA INTEGRATION AND ANALYTICS

Improve Customer Acquisition and Engagement With Analytics
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Use Emerging Big Data Technologies to Turn Data into Value
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One Source for Customer Insights Without Compromising Security
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Monetize Data-Driven Customer Insights

GAIN A COMPETITIVE EDGE AND PROVIDE TANGIBLE VALUE TO CUSTOMERS

  • Permissioned users gain real-time access to useful insights
  • Engage customers in the most effective way at each stage of their journey
  • Free IT teams and developers from performing data-analysis tasks

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The regulatory landscape is constantly shifting. The HCP solution enables compliance investigations to be completed rapidly and securely, across global business units. Most importantly, HCP gives Rabobank control of its data, with a flexible, comprehensive solution and the ability to meet future compliance needs.

– Walter Hendriks, change manager for Global Compliance at Rabobank

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We use Pentaho business analytics tool, which has been really great because it solves multitenant problems and all of the security issues associated with it.

– Andrew Robbins, president at Paytronix

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Rabobank
Financial Services
Paytronix
Loyalty Software

Resources

Five Steps to Financial Services Customer Centricity
Learn five key steps to delivering continuous financial data access.
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The Digital Nexus in Banking
Explore how banking executives are using innovative technologies to ensure a successful regulatory compliance strategy.
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Next-Generation Customer 360 and Data Hubs
Learn how to employ data analytics to glean insights from often disparate customer data sources, such as data hubs.
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Raiffeisenbank Cuts Data Warehouse Costs With Hitachi
Learn how this bank cut data warehouse costs by two-thirds, acquired data twice as fast and accelerated data analysis.
READ THE CASE STUDY
Capitalize on the Value of Bank Data
Learn how to drive customer engagement and realize operational efficiencies with advanced analytics.
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