Smart spaces are any facility or public area that is sensed to generate insights about the activities, movements, and environmental dynamics within that area, including people and machines. These insights can be real time and/or historical, and used to improve safety, operations, or experience of the people using the space. Gartner structures its Top 10 Key Strategic Trends around “people-centric smart spaces”, “considering how these technologies will affect people (i.e., customers, employees) and the places that they live in (i.e., home, office, car).”
One of the richest sources of data is computer vision, which uses artificial intelligence (AI) to analyze video footage or 3D Lidar laser point clouds to detect behaviors, movements, intrusions, and types of objects in order to generate a wealth of different insights and alerts. Other data comes from various sensors, machines and building systems. Lumada Video Insights collects this data, analyzes it, and provides applications and tools to help reach desired outcomes.
Smart spaces improve safety and security, efficiency of operations and resource use, as well as the experience of customers, passengers, managers or workers in the space.
Safety: Real time alerts about intrusions, PPE detection, left-behind objects, thermal scanning for elevated body temperature, dangerous individual detection, handwashing verification, and more provide proactive situational awareness, along with incident management, and unified systems for robust analysis and visibility into spaces.
Operations: Optimize staffing and schedules, analyze traffic volume, direction and vehicle composition, analyze, improve and optimize machine and/or human processes, analyze parking, optimize building space usage and scheduling.
Experience: Analyze queue volumes, wait times, and abandonment rates, optimize store or office layout, maximize throughput, understand product preferences to improve availability and offers, provide real-time information to customers.
Smart spaces need to gather data, transmit, store and manage it, analyze it, and drive alerts and insights for the people managing these spaces. Hitachi provides an end-to-end solution that includes consulting services and the following products:
With over 100 years of experience in operational technology and over 60 years in information technology, Hitachi has unique expertise across industries as diverse as government and industrial machinery and systems, to manufacturing consumer products, IT infrastructure, and operating rail systems around the world. With this expertise, Hitachi “drinks its own champagne”, deploying innovations and technologies in our own factories and operations, while offering our expertise and products to our customers. Hitachi Smart Spaces leverages Hitachi Vantara’s strength in digital technology and innovation, along with our expertise across industries to help our customers reach their desired outcomes, whether that’s enhancing customer experience, maximizing worker health and safety, improving public safety, optimizing manufacturing processes and efficiency, or better operating a transit system. We’re here to help, with the expertise and technology needed to help make your space a smart space.
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