The Role of Cloud in Digital Transformation

In today’s digital economy, enterprises depend on the effective use of technology not just to support ongoing business processes, but also to drive new sources of competitive differentiation.

For many enterprises, success or failure ties directly to the effectiveness of their IT service delivery environments.


Most IT organizations and the datacenters they run are optimized to support their companies’ mission-critical systems of record for supply chain management (SCM), enterprise resource planning (ERP), and on-line transaction processing (OLTP).

With the advent of the Internet, then the mobile explosion, and, now, the big data analytics revolution, companies must dedicate more IT resources and staff to the creation and continual development of systems of engagement, insight, and action that improve the customer experience. They must also make sure that existing applications and these new digital services are consistently managed in terms of security, reliability, and scalability.


Cloud is the foundation for this new agile business world. It’s the platform for enabling agile application development. Cloud-based infrastructure is key to delivering flexible, on-demand access to the resources underpinning these new digital business offerings. It allows organizations to scale infrastructure as needed to support changing business priorities, while reducing the risks of wasted IT resources that inhibited past investments in new digital services.