KEYNOTE: Disrupt Banking with a Challenger Mindset
In digital banking, the biggest indicator of a winner is the ability to move from a legacy mindset to a challenger mindset. This session explores that outlook: leadership and a culture that understands that digital customer loyalty is driven by speed, simplicity and empathy. We’ll consider the correlation between digital transformation and financial success, and how to inspire incremental innovation.
Financial Industry Strategist, Co-publisher, The Financial Brand, Owner and Publisher, Digital Banking Report
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