KEYNOTE: Disrupt Banking with a Challenger Mindset
In digital banking, the biggest indicator of a winner is the ability to move from a legacy mindset to a challenger mindset. This session explores that outlook: leadership and a culture that understands that digital customer loyalty is driven by speed, simplicity and empathy. We’ll consider the correlation between digital transformation and financial success, and how to inspire incremental innovation.
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Host
Jim Marous
Financial Industry Strategist, Co-publisher, The Financial Brand, Owner and Publisher, Digital Banking Report
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