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Start a or call: 1.678.403.3035
Hours of Operation:
Monday – Friday: Open (6-9PM EST unavailable)
Saturday – Sunday: Closed
Customer Care for the United States: 1.800.446.0744
The Global Support Center is always available by phone. If your product is supported by a Hitachi Maintenance and Support Partner, please contact them directly
Visit our Support Portal for online support and service
Partner Registration: Click Here
Partner Inquiries: Click Here
For help with Partner Tools, Partner Programs, the Partner Portal website, or other partner-related questions, contact the appropriate support line:
North America: +1 800 592 6580
Europe, Middle East, and Africa: +44 1753 61 8990
Australia: +61 1800 319421
Worldwide: +1 669 220 1350
If you are a member of the media or an industry analyst, connect with our communications team.
Media inquiries: pr@hitachivantara.com
Analyst inquiries: analystrelations@hitachivantara.com
Visit our corporate headquarters at:
2535 Augustine Drive, Santa Clara, CA, 95054
Or, explore all locations to find one near you.

Dedicated to Your Success, Every Step of the Way At Hitachi Vantara, we believe that successful partnerships are built on trust, transparency, and exceptional service. From your first inquiry to ongoing support, we ensure that your business receives the attention and expertise it deserves. We understand that businesses rely on their data infrastructure to operate smoothly, and any disruption can be costly. That’s why our customer support goes beyond basic troubleshooting. Our support team is available 24/7, offering personalized assistance. With fast response times and a dedicated Support Portal, we make sure you can always access the help you need. |
Comprehensive Support for Current Customers
For existing customers, we offer a range of support services to ensure your experience with Hitachi Vantara continues to be seamless and successful. Our ongoing commitment includes proactive monitoring, regular system updates, and customized training programs to empower your team. Whether you need help scaling your infrastructure, resolving a technical challenge, or learning about new features, our team is by your side, ensuring your data solutions evolve as your business grows.
With Hitachi Vantara, customer service isn’t just a department—it’s part of our DNA. We’re committed to your long-term success, and we’re here to support you through every step of your digital transformation journey.