Hitachi EverFlex Service Options

Flexible IaaS levels to meet your business needs

EverFlex levels provide groupings of increased capability and value matched to how your organization wants to leverage infrastructure as a service.

Unlock unmatched IT flexibility

Hitachi EverFlex is available in three service levels from standard pay per use self-managed to fully customized Hitachi Vantara managed offerings to meet your specific requirements.

Scale Level provides a base capacity purchase with a buffer you purchase in increments as you use it.

Pay as you grow with additional capacity

Consumption Level provides value above a lease where users can flex up and down within a predefined capacity range, with consumption and billing reporting. This matches costs with actual business use.

Align Technology Spend to Usage Outcomes

Managed Level further extends the capability to include  white glove 24/7 IT Operations management by Hitachi Vantara experts specifically aligned to your business and IT operation’s needs, with the highest-level SLAs to match.

Highest-level Service Level Agreements (SLAs)

“DBS now has a comprehensive and cost effective end-to-end storage EverFlex managed service that will enable us to manage our customer needs more effectively throughout the region.”
Ms Emilie Yeo Executive Director, DBS
“EverFlex allows us to dynamically size our environment as needed.”
Mark Spencer Director of Telecom Infrastructure, Indiana University
“Hitachi Vantara provides reliable, large-scale storage-on-demand services with all-flash deployment.”
Manager Data Storage, BMW Group

Frequently Asked Questions

  • Scale Level: This level provides you with a baseline system (hardware, software, and support), which also includes an amount of incremental buffer capacity based on your projected growth. Your initial payments are based on the initial system. You can acquire this solution as an up-front purchase or pay via one of our flexible financial solutions, with payments tailored to suit your budget.
  • Consumption Level: This level offers a flexible, pay-as-you-go model where you can adjust your capacity within a predefined range. It includes consumption and billing reporting to align costs with your actual usage.
  • Managed Level: This is the highest level, offering 24/7 expert management tailored to your specific business and IT operations needs. It provides the highest level of Service Level Agreements (SLAs). 

  • Different levels meet various needs, from growth via capex (Scale Level) to hands-on management (Consumption Level) to fully managed services (Managed Level).
  • Hitachi Vantara can assess your existing environment and operational capabilities to help you choose the appropriate level.

  • Hitachi uses a two-tier monthly pricing model based on committed and flexible capacity.
  • You pay a monthly fee for the committed capacity, and you are charged for the flexible capacity consumed each month.
  • The pricing is also tiered based on the total capacity (committed plus flexible) and the chosen performance tier.