Hitachi EverFlex Service Options

Flexible IaaS levels to meet your business needs

EverFlex levels provide groupings of increased capability and value matched to how your organization wants to leverage infrastructure as a service.

Unlock unmatched IT flexibility

Hitachi EverFlex is available in three service levels from standard pay per use self-managed to fully customized Hitachi Vantara managed offerings to meet your specific requirements.

Consumption Level provides value above a lease where users can flex up and down within a predefined capacity range, with consumption and billing reporting. This matches costs with actual business use.

Align Technology Spend to Usage Outcomes

Foundation Level builds on Consumption to provide the basis for hybrid cloud management with self-service hyperautomation capabilities of Hitachi EverFlex Control intelligent alert management, advanced observability, monitoring, operations reporting and AIOps.

Manage and Optimize Hybrid Cloud IT Environments

Managed Level further extends the capability to include  white glove 24/7 IT Operations management by Hitachi Vantara experts specifically aligned to your business and IT operation’s needs, with the highest-level SLAs to match.

Highest-level Service Level Agreements (SLAs)

“DBS now has a comprehensive and cost effective end-to-end storage EverFlex managed service that will enable us to manage our customer needs more effectively throughout the region.”
Ms Emilie Yeo Executive Director, DBS
“EverFlex allows us to dynamically size our environment as needed.”
Mark Spencer Director of Telecom Infrastructure, Indiana University
“Hitachi Vantara provides reliable, large-scale storage-on-demand services with all-flash deployment.”
Manager Data Storage, BMW Group

Frequently Asked Questions

  • Consumption Level: This level offers a flexible, pay-as-you-go model where you can adjust your capacity within a predefined range. It includes consumption and billing reporting to align costs with your actual usage.
  • Foundation Level: Building on the Consumption Level, this tier adds hybrid cloud management capabilities. It incorporates features like self-service hyperautomation through EverFlex Control, intelligent alert management, advanced observability, monitoring, reporting, and AIOps.
  • Managed Level: This is the highest level, offering 24/7 expert management tailored to your specific business and IT operations needs. It provides the highest level of Service Level Agreements (SLAs). 

  • Different levels meet various needs, from hands-on management (Consumption Level) to fully managed services (Managed Level).
  • Hitachi Vantara can assess your existing environment and operational capabilities to help you choose the appropriate level.

  • Hitachi uses a two-tier monthly pricing model based on committed and flexible capacity.
  • You pay a monthly fee for the committed capacity, and you are charged for the flexible capacity consumed each month.
  • The pricing is also tiered based on the total capacity (committed plus flexible) and the chosen performance tier.