July 06, 2023
By Gajen Kandiah, Frank Antonysamy, and Prem Balasubramanian
The pervasiveness of Generative AI applications and tools is leading to some of the most accelerated transformations we’ve seen since the advent of the Web. More companies across more industries are experimenting and engaging with the tech in the hopes of driving improved efficiencies, kick-starting creative endeavors, and improving general business performance.
We couldn’t agree more with the approach. Despite the very real concerns about the technology’s early misgivings, the ability for its misuse, and the potential for the over reliance on it, the longer view is one of transformational progress.
Between Hitachi Vantara and our parent company, Hitachi Ltd., we’ve been investing heavily in research and development in AI for decades, driving the technology across both internal processes and product development. Just last month, Hitachi Ltd., announced the formation of the Generative AI Center, a new group dedicated to promoting the safe and effective use of the technology.
Taking Steps Toward Exponential, as well as Incremental, Outcomes
Smart enterprises will recognize the potential and make an agenda item to investigate, experiment, and embrace, while understanding we’re still in the early innings of this revolution. As Sam Altman, CEO of OpenAI the creator of ChatGPT, told an audience at The Economic Times, recently: “It’s a mistake to get too focused on the current systems…the thing that matters here is that we’re on an exponential curve, truly.”
To fully realize the potential requires a commitment for the long game. Such an approach can open up exponential, as well as incremental, outcomes down the road. To help, consider these guiding principles:
Large Strategy Themes
In other words, identify your large strategy themes and then investigate how Generative AI may support them. To be sure, there will be costs involved. But the question should not be can you afford to invest in it, but rather, can you afford not to.
For example, in addition to enhancing developer productivity at Hitachi Vantara, we’re using Generative AI to give data scientists greater power to create and communicate knowledge. In addition, traditional mundane engineering tasks have been reduced, code writing has been sped up, and developer productivity has increased. In addition, things like code consistency, collaboration, and learning have all improved. We’re counting on all of this to drive improved product quality, faster development cycles, and more consistent product delivery.
Actually, these innovations couldn’t have come at a more critical time, as data volumes around the world continue to explode. In its 2022 Global DataSphere Forecast, IDC predicted the “Global Datasphere” – a measure of how much new data is created, captured, replicated, and consumed each year – is expected to more than double from 2022 to 2026.
To help enterprises channel this tsunami of data and prep it for their analytic and AI applications, we’ve also developed new data reliability services that provide high-quality data for more consistent, accurate outcomes.
We Can See the Future from Here
Despite the myriad concerns of data hallucinations, bad actors, deep fakes, and more, the reality is that the Generative AI revolution is well underway. And it’s important to remember that Large Language Models (LLMs) and models based on them are designed specifically to get better, smarter, and more accurate with use and more data.
This is true for public and private LLMs alike. In fact, while public LLMs have been the catalyst to driving development and awareness, in many ways the private LLMs being curated and built within organizations that apply directly to business processes and subprocesses, may very well hold the keys to how Generative AI impacts everything we do in the future.
There will continue to be ethical debates about the potential for its misuse, and there should be. This is only the beginning. Consider that in the not-too-distant future, we’ll be contending with the integration of quantum computing, as well. For now, however, the technology is taking hold. It will be disruptive. It will be transformative. And it will be imperative to learn how to harness it to succeed and grow.
No one, however, owns the truth about how this technology can or will improve a particular business or function. The onus is on the individual and the individual organization. Take the opportunity to experiment, to find answers, and to learn-from-doing. This is the only way to get better at this. Make it an agenda item and think exponentially as well as incrementally.
Gajen Kandiah is CEO, Hitachi Vantara and President, Hitachi Digital
Frank Antonysamy is Chief Digital Solutions Officer & Executive Committee Member, Hitachi Vantara
Prem Balasubramanian is Sr. Vice President and CTO, Digital Solutions, Hitachi Vantara
This story first appeared on Gajen's LinkedIn page