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Retail Zoo Ltd

Retail Zoo Integrates Data Sources

Retail Zoo Ltd






Find the perfect solution to support multiple brands while streamlining reporting and analytics.



Pentaho Data Integration and Pentaho Business Analytics automate data processing and improve access to data.


  • New data enabled improvements in the company’s business model.
  • Solution provided more meaningful, holistically formed reports.
  • Freed IT staff from cleaning data and manual scripting.
  • Streamlined group-level reporting and analytics.

Retail Zoo sought to standardize and integrate all their different data sources.

The Challenge: Integrate Data Sources That Are Increasing Due to Multiple Brands

Retail Zoo is a leading Australian food franchise with brands that include Boost Juice, Salsa’s Fresh Mex and Cibo Espresso. As Retail Zoo was expanding, the company wanted to improve end-user (franchisee) data insights into cost of goods and to deliver sales information.

Our franchisees ask more questions about their businesses and make real-time decisions.

– Andrew Wilson, Chief Financial Officer, Retail Zoo

The solution had to be scalable, able to grow to keep up with analytics needs and new technologies. The platform would need to give Retail Zoo the ability to drive results, rather than having technology dictate the approach.

An important objective was that the software would need to be brought to market quickly with minimal IT resources. Finally, the solution needed to easily support multiple brands. Retail Zoo also sought the ability to integrate new data sources and visualize them at low cost.

The Solution: Pentaho Business Analytics, Pentaho Data Integration

Retail Zoo now uses Hitachi Vantara’s Pentaho Data Integration for loyalty, sales, point of sale, location and other data and to architect the company’s new data ecosystem. The company uses Pentaho Business Analytics to meet the needs for creating different dashboards and reports that track KPIs. Deployment of the solution was accomplished with Hitachi Vantara’s partner BizCubed, who provided implementation assurance and mobile extensibility.

The Outcome: Successful Business Decisions Guided by Data

By implementing Hitachi Vantara’s big data integration and analytics platform, Retail Zoo improved franchisees' business models. These improvements included a reduction in query time and the ability to easily integrate new data sources. Now Retail Zoo can access more meaningful and generate holistically informed business decisions from their data.

IT resources are no longer consumed with manual scripting and data cleansing but can focus on improving the platform and enhancing technology. Retail Zoo has streamlined group-level reporting and analytics to facilitate improvements in the strategic decision-making process. The Pentaho solution provided low total ownership cost with high functionality.

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