The pace of change has accelerated significantly, causing ongoing industry disruption. Businesses are striving to strengthen customer and employee engagement in an environment that no one can predict, requiring large-scale changes to business models. However, one thing is certain: for organizations to remain agile, they need to transform their digital operations no matter their industry, and scaling digital is imperative to companies’ success in this rapidly changing business environment.
More than ever, businesses need hyperconnected environments and experiences powered by AI, ML, business analytics and other tools that allow business processes to be optimized and improved. The convergence of IT and OT can deliver powerful outcomes for companies across industries.