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Hitachi Data Systems Enhances IT Operations Analyzer with Expanded Monitoring Capabilities

November 03, 2011

Adds Change Monitoring, Scheduled Monitoring and Application Monitoring Capabilities to Further Simplify IT Infrastructure Management

SANTA CLARA, Calif. — November 3, 2011 — Hitachi Data Systems Corporation, a wholly owned subsidiary of Hitachi, Ltd. (NYSE: HIT/ TSE: 6501), today announced a new version of Hitachi IT Operations Analyzer, an integrated availability and performance monitoring software solution. The new IT Operations Analyzer includes automated root cause analysis, simplified network path view, agentless architecture, an award-winning intuitive web-based interface, proactive alerting, multivendor platform support and an open platform. New features include change monitoring, scheduled monitoring, application monitoring and event forwarding.

“IT departments must be proactive and responsive in managing the health of the devices in their IT infrastructure,” said Frank Amato, director, Global Sales and Marketing, IT Operations Software, Hitachi Data Systems. “They realize that if an IT system fails or becomes unavailable, it impacts business and revenue can be lost. The enhancements in IT Operations Analyzer improve its ability to provide preemptive awareness of IT infrastructure problems so that critical instances can be avoided. It is well known that a high percentage of unscheduled downtime can be attributed to changes made to devices in the infrastructure. Change monitoring helps give clear visibility to where and when changes are made and the devices that are impacted. The new enhancements provide our customers with uncomplicated, thorough monitoring capabilities and end-to-end visibility into the performance and availability of their infrastructure.”

New Features of Hitachi IT Operations Analyzer

IT Operations Analyzer is an integrated availability and performance monitoring tool that can help reduce complexity, streamline operations, and increase IT staff efficiency in heterogeneous and virtualized data center environments. The software provides essential capabilities to efficiently and cost-effectively monitor the availability and performance of heterogeneous physical and virtual server stacks, applications, network and storage devices on a single screen. New features include:

  • Change Monitoring: Tracks configuration changes across the entire infrastructure and displays changes for a specified time range in the tool’s topology view. By monitoring changes to the infrastructure such as adding or removing hardware and software, or making configuration changes to network and storage devices, IT managers can significantly reduce the mean time to diagnose problems when troubleshooting. Change monitoring combined with root cause analysis can rapidly identify problems caused by changes to the infrastructure.
  • Scheduled Monitoring: Allows IT administrators to set two different threshold levels. For example, they may set one threshold for monitoring during regular business hours and another threshold level for off-peak hours. This prevents unnecessary alerts from being sent.
  • Application Monitoring: In addition to its integrated server, network and storage monitoring capabilities, Hitachi IT Operations Analyzer now monitors applications, including Microsoft® Exchange Server and Microsoft SQL Server—all from a single interface.
  • Event Forwarding: Enables IT Operations Analyzer to collaborate with other tools (such as CMDB and IT Help Desk)
  • Third Party Reporting Capability Extended: IT Operations Analyzer access for third-party reporting tools now includes ODBC connections for use with applications like Excel.

Hitachi IT Operations Analyzer software won the prestigious 2010 International Design

Excellence Award (IDEA) Silver Award in the Interactive Product Experiences category under the Business, Communications and Productivity division. The IDEA competition celebrates the most inventive, creative product and product concept designs of the year as judged by an international panel of design experts.

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About Hitachi Data Systems

Hitachi Data Systems provides best-in-class information technologies, services and solutions that deliver compelling customer ROI, unmatched return on assets (ROA) and demonstrable business impact. With a vision that IT must be virtualized, automated, cloud-ready and sustainable, Hitachi Data Systems offers solutions that improve IT costs and agility. With more than 5,300 employees worldwide, Hitachi Data Systems does business in more than 100 countries and regions. Hitachi Data Systems products, services and solutions are trusted by the world’s leading enterprises, including more than 70 percent of the Fortune 100 and more than 80 percent of the Fortune Global 100. Hitachi Data Systems believes that data drives our world – and information is the new currency. To learn more, visit:

About Hitachi, Ltd.

Hitachi, Ltd., (NYSE: HIT / TSE: 6501), headquartered in Tokyo, Japan, is a leading global electronics company with approximately 360,000 employees worldwide. Fiscal 2010 (ended March 31, 2011) consolidated revenues totaled 9,315 billion yen ($112.2 billion). Hitachi will focus more than ever on the Social Innovation Business, which includes information and telecommunication systems, power systems, environmental, industrial and transportation systems, and social and urban systems, as well as the sophisticated materials and key devices that support them. For more information on Hitachi, please visit the company's website at

© Hitachi Data Systems Corporation 2011. All Rights Reserved. Hitachi is a registered trademark of Hitachi, Ltd. and/or its affiliates in the United States and other countries. Hitachi Data Systems is a registered trademark and service mark of Hitachi, Ltd. in the United States and other countries.

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