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Hitachi Consulting, Dispatchr launch first Digital Immune System to prevent wildfires, power outages

June 28, 2018

San Francisco – June. 28, 2018 – Dispatchr Inc. and Hitachi Consulting Corporation, a subsidiary of Hitachi, Ltd. (TSE: 6501), today announced the limited availability of the industry’s first Digital Immune System (DIS) designed for electric utilities. This new system leverages advanced artificial intelligence (AI) and big data to create a breakthrough in preventing both wildfires and power outages caused by extreme weather or equipment failure.

In 2017, there were a record-breaking 71,499 wildfires over 10 million acres. In California, 44 people lost their lives in wildfires last year. If a wildfire is utility related, it is generally caused when vegetation is subjected to sustained high winds, creating a pattern of tree failure that even arborists can’t predict. Such failure predictions require machine analysis of very large geospatial datasets which include deep histories and dynamic forecast data, which must be continuously monitored.

“Until now, utilities had to review data from many sources to understand weather, vegetation and asset conditions,” says Dispatchr’s CEO Ralph Garvin Jr. “Hitachi’s AI systems will analyze these conditions across historical and dynamic datasets and evaluate the data as a whole to localize current threats that are otherwise not easily recognized.” Utilities have invested massive sums in grid modernization and smart grid technologies to improve resilience and keep people safe. Yet, the software industry has not provided utilities with systems that unlock the power of these investments.

The lack of these holistic systems has forced utilities to rely on difficult-to-integrate siloed software, or homegrown and paper-based workarounds—all of which hinder a utility’s ability to respond to the threat before it becomes a catastrophe. Dispatchr’s system can unlock the potential of these investments by finding patterns in the data they generate and predicting external threats before they could lead to disasters.

“Dispatchr’s DIS technology enables the first adaptable, continuous and real-time threat prevention platform,” says Hicham Abdessamad, President and CEO of Hitachi Consulting. “Dispatchr’s ability to interoperate with our storm, wildfire and outage detection AI systems enables a new level of safety for utilities. This is a system designed to help prevent disasters and save lives.”

In just one year, the field-tested Dispatchr platform has operated over a 70,000 square mile area, prevented over a dozen wildfires and half a dozen power outages, one of which would have left millions without power. The Dispatchr/Hitachi Digital Immune System (DIS) is in limited availability from Dispatchr.

About Dispatchr Inc.
Dispatchr is the first and only software platform to leverage continuous AI and big data to prevent disasters for the world's leading utilities. We believe that energy and the essential infrastructure that provides it are the world’s most critical resources; it is our mission to protect that access at all times with a proactive Digital Immune System. For more information visit:

About Hitachi Consulting Corporation
Hitachi Consulting is the global solutions and professional services organization within Hitachi Ltd., a global innovation leader in industrial and information technology solutions and an early pioneer of the Internet of Things. Hitachi Consulting is a business integrator for the IoT era and a catalyst for digital transformation. Using our deep domain knowledge, we collaborate with clients to help them innovate faster, maximize operational efficiency and realize measurable, sustainable business and societal value. As a consulting-led solutions company, we can help you leverage data as a strategic asset to drive competitive differentiation, customer loyalty and growth. For more information visit: