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Customer Support Services

Preempt issues before they disrupt your business. Trust Hitachi Vantara to help protect your investment and keep your business up and running at peak performance.

Find the Support That Best Serves Your Business

Our support options are designed to match your business, operational and financial requirements while freeing you to innovate and grow your business. All support offerings include our Hi-Track Remote Monitoring system, which will continually monitor and analyze your environment.

Take Support to the Next Level With Personalized, Value-Added Services

Flexible and tiered, our Preferred Customer Services portfolio is designed with your needs in mind. Our goal is to save you time, help you control costs, and accelerate responses to your unique business requirements.

CUSTOMER SUPPORT RESOURCES

Plan End-of-Life Transitions
Use our official end-of-life policy to create a product planning strategy for Hitachi-branded products, and transition to new offerings.
VIEW THE POLICY
Understand Customer Support
See the scope of Hitachi support services and what's covered under an Hitachi warranty and maintenance service agreement.
READ THE AGREEMENT

You’re in the Right Place!

Hitachi Data Systems, Pentaho and Hitachi Insight Group have merged into one company: Hitachi Vantara.

The result? More data-driven solutions and innovation from the partner you can trust.


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You’re in the Right Place!

REAN Cloud is now a part of Hitachi Vantara.
The result? Robust data-driven solutions and innovation, with industry-leading expertise in cloud migration and modernization.


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